Senior Digital Learning Manager (m/f/d)

The Senior Digital Learning Manager provides strategic and operational leadership for the organisation’s digital learning activities, including end-to-end ownership of processes, tools, and delivery frameworks.

The position oversees a portfolio of online and blended courses spanning professional education, executive learning, and skills development, covering multiple thematic programmes and learner audiences supported by diverse funding partners. It sets production standards, manages performance metrics, and ensures alignment with organisational priorities and funding requirements, while driving innovation in learning technologies and overseeing risk management.

The Senior Digital Learning Manager works across the organisation, partnering with the Entrepreneurship & Venture Unit, Data and IT teams, and Profit & Growth Managers, and collaborating closely with the Talent & Skills Development Unit to integrate digital delivery into lifelong learning and executive education pathways.
The digital learning portfolio currently comprises approximately 40 education modules and 3 executive learning pathways, with further growth planned towards 80+ modules and 4 pathways by 2028.

Occasional travel to team meetings and strategic events is required (3-4 times per year).

Strategy & Portfolio Leadership

• Define and continuously refine EIT Health’s digital learning strategy and portfolio architecture, ensuring alignment with organisational priorities and funding models, in collaboration with EIT Health stakeholders.
• Translate strategic objectives into clear operational roadmaps for delivery teams including end-to-end production workflows and resourcing models.
• Direct the digital learning production pipeline, defining intake, prioritisation, milestones, dependencies, and delivery timelines across the course portfolio with structured content review processes.

Governance & Quality

• Define quality standards, andragological (pedagogical) principles, and governance frameworks
• Anticipate and mitigate strategic, financial, and operational risks related to digital learning.
• Validate learning outcomes, assessment models, and certification approaches.
• Ensure compliance with regulatory, contractual, and data protection requirements.

Leadership & Stakeholder Management

• Provide functional leadership and coaching to a small team (up to 2 direct reports complimented by freelancers and subcontractors), ensuring clarity of roles, performance, and professional development.
• Act as senior interlocutor for executive leadership, internal units, and external partners, fostering collaboration and alignment across the organisation.
• Enable collaboration with faculty, innovation teams, external providers, and networks.
• Manage strategic vendor relationships for digital learning delivery.

Innovation & Performance

• Identify and pilot innovative learning approaches (AI, adaptive learning, micro-credentials).
• Define and monitor KPIs and impact metrics (reach, completion, satisfaction, ROI).
• Use learning analytics to inform strategic decisions and investment priorities.

Formal education in health is not mandatory - equivalent professional experience in digital education strategy is highly valued.

• Master’s degree or higher in education, digital learning, instructional design, andragogy and adult learning principles, or a related discipline.
• 8-10+ years in digital learning, education management, or learning innovation, with proven experience in strategic portfolio ownership.
• Track record of managing complex, multi-stakeholder projects and partnerships at international level.
• Experience defining governance frameworks production processes, quality standards, and performance metrics for digital education.
• Exposure to commercialisation strategies and monetisation of adult learning portfolios.
• Strong knowledge of learning technologies, LMS platforms including Canvas and Panopto, and emerging trends (AI, adaptive learning).
• Strategic mindset with ability to translate vision into operational roadmaps.
• Collaborative, solution-oriented, and comfortable working in a remote-first, multicultural environment.
• Fluent in English (spoken and written); additional European languages desirable.
• Familiarity with EU-funded projects (Horizon Europe, Erasmus+, EIT) is an asset.